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WARRANTY

This limited warranty gives you specific legal rights and you may also have other rights, which vary from state to state. The limited warranty can be found online at https://www.fitt360.us/warranty and in the documentation we provide with the product.

The product is warranted against defects in materials and workmanship under normal use and service for a period of one (1) year from the date of original purchase when delivered to you in new condition in its original container or for 30 days from the date of original purchase for refurbished products. Defective parts or a defective product returned to LINKFLOW, and proven to be defective upon inspection, will be repaired or exchanged for a new or refurbished product. This limited warranty is valid only on products purchased and used in the United States. To receive warranty service, the purchaser must contact LINKFLOW for problem determination and service procedures. Warranty service can only be performed by LINKFLOW. The original dated bill of sale must be presented upon request as proof of purchase to LINKFLOW or authorized service center.

To obtain service under this Limited Warranty, you must return the product to LINKFLOW in an adequate container for shipping, accompanied by sales receipt or comparable proof of sale showing the original date of purchase by the first consumer purchaser, and the serial number of the product. The warranty period is not extended if we repair or replace the product. Also, it does not extend to any subsequent owner or other transferee of the product. We may change the availability of this limited warranty at our discretion but any changes will not be retroactive.

The limited warranty covers all defects encountered in normal use of the product and does not apply in the following cases:

  1. Malfunctions caused by misuse (e.g. operating other than as specified in the user guide)

  2. Malfunctions caused by repair, modification, or disassembly by a party other than a repair service provider designated by us

  3. Malfunctions caused by phenomena such as fire, natural disasters, geological events lightening, or abnormal voltage

  4. Malfunctions that do not occur naturally, such as those caused by flooding salt, dousing with liquids (e.g. rainwater, juice, alcoholic drinks), dropping, impact, entry of sand or dirt inside the camera, and pressure

  5. Malfunctions occurring from causes such as improper storage (as stated in the user guide), occurrence of mold, or improper care

  6. If a receipt or proof of purchase containing the vendor name and purchaser date is not produced

LINKFLOW does not accept responsibility for any loss caused in relation to use of camera, including loss of data, opportunity and profits, recovery expenses, payments to third parties, or other incidental, indirect or secondary loss, regardless of whether the malfunction occurs during the free warranty period.

 

To obtain warranty service, you must call [1-646-453-7541] or email our customer service center at [ hello@fitt360.us ] during the warranty period.